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Banking Built Around Your Wallet

We connect your Citynow account to the wallets you already use. Deposit through bKash, Nagad or Rocket and the balance shows up in seconds; withdraw back to the same wallet once verification clears.

bKashNagadRocketFast withdrawalsSecure verification
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Citynow Banking Built Around Your Wallet
Citynow Deposit to Citynow

Deposit to Citynow

We keep deposits simple so you can get back to the lobby. Log in, open the deposit counter and pick your wallet. The amount you send lands in your Citynow balance within a minute, ready for any table or slot room. Players in Dhaka and across Bangladesh use the same local rails you trust for everyday payments, and we show every transaction

in your account history so you always know where your money moved.

  • Log in and open deposit — Tap your account icon, then hit Deposit. The counter opens and shows the local payment options we support.
  • Choose your wallet — Pick bKash, Nagad or Rocket from the list. We'll show the account number and reference code you need.
  • Send from your wallet app — Open your wallet app, enter the account number and amount, add the reference code and confirm with your PIN.
  • Balance updates — The deposit clears in under a minute and your Citynow balance refreshes. Check your account history to confirm the entry.
Citynow Verify Your Citynow Account

Verify Your Citynow Account

We ask you to verify your account before your first withdrawal so no one else can claim your balance. The process takes a few minutes and protects every payout you make. Upload a photo of your national ID card or passport, plus a recent selfie that matches the ID photo. We review the documents, confirm your identity and mark your account as

verified. Once that's done, every withdrawal goes straight to the wallet you registered, and you won't need to verify again unless your account details change.

  • Prepare your documents — Find your national ID card or passport and make sure the photo and text are clear. You'll also need to take a selfie holding the ID next to your face.
  • Upload through your account — Log in, go to Account Settings and tap Verify Identity. Follow the prompts to upload the ID photo and the selfie. We accept JPG or PNG files.
  • Wait for review — Our team checks the documents to confirm your identity. Most reviews finish within a few hours during business days; we'll email you when verification is complete.
  • Withdrawals unlock — Once verified, your account is cleared for withdrawals. Every payout goes to the wallet number you registered, and you can track each transaction in your history.
Citynow Withdraw to Your Wallet

Withdraw to Your Wallet

When you're ready to cash out, we send your balance back to the same wallet you deposited from. Open the withdrawal counter, enter the amount and confirm your wallet details. We verify the request to protect your account, then release the payout. Most withdrawals reach your bKash, Nagad or Rocket wallet the same day, and you'll see the status update in real

time under your transaction log.

  • Open withdrawal counter — Log in, tap Withdraw and pick the wallet you want to receive the payout. We'll ask for the wallet number tied to your account.
  • Enter the amount — Type the amount you want to withdraw. We show your current balance and any minimum or maximum limits that apply.
  • Complete verification — If this is your first withdrawal or we need to confirm your identity, upload the documents requested. This step protects your account from unauthorized access.
  • Wait for release — Once verification clears, we release the payout to your wallet. Check your transaction history for the updated status and expected arrival time.
LOCAL WALLETS

Payment Methods We Accept

We built our banking counter around the wallets Bangladesh players already carry. Every deposit and withdrawal runs through the same local rails you use for everyday transfers, so there's no new app to download and no foreign payment gateway slowing you down. Pick the wallet that suits you and we'll handle the rest.

bKash The wallet most Bangladesh players start with. Send money from your bKash app using the account number and reference code we show at the deposit counter.
Nagad Fast government-backed wallet that works across the country. Open Nagad, enter the amount and reference code, confirm with your PIN. Your Citynow balance updates as soon as the transfer lands.
Rocket Dutch-Bangla Bank's mobile wallet, trusted for years. Deposit through Rocket the same way you'd pay a merchant, and withdrawals come back to your Rocket account once verification clears.
Bank Transfer Connect your local bank account for larger deposits. We support most Bangladesh banks; processing takes a bit longer than wallet transfers but works well for players who prefer bank-to-account flow.

Common Questions About Citynow Banking

We get asked about deposits, withdrawals and verification every day. Below are the questions that come up most often, answered the way we'd explain them if you were sitting across from our support desk.

Most bKash deposits land in under a minute. Send the payment from your bKash app, confirm with your PIN and check your Citynow balance. If it takes longer than a few minutes, contact our support team with the transaction reference.

We send withdrawals back to the same wallet you used for your most recent deposit. This protects your account from unauthorized payouts. If you need to switch wallets, contact support before requesting the withdrawal.

Verification confirms that you own the account and the wallet receiving the payout. It stops anyone else from claiming your balance and protects you if your login is ever compromised. Upload your ID once and you're cleared for all future withdrawals.

We set minimums to cover transaction costs, but they're low enough that most players start with a small deposit. Check the deposit counter for the current minimum on your chosen wallet; it varies slightly by payment method.

Check your transaction history first to see if verification is still pending. If your account is verified and the payout hasn't arrived within the expected window, contact our support team with the withdrawal reference number and we'll trace it.

Right now we support bKash, Nagad, Rocket and bank transfer for Bangladesh players. We're looking at adding more wallets based on what our account holders ask for, so let support know if there's a payment method you'd prefer.
Reference

Citynow Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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